We are available to help you Monday - Friday, 7:30 a.m. - 5:30 p.m. PST, excluding holidays.
You can also visit our Frequently Asked Questions (FAQs).
Flexible Spending Accounts (FSA)
Health Reimbursement Arrangements (HRA)
Dependent Care Accounts (DCA)
Commuter Expense Reimbursement Accounts (CERA)
BenefitHelp Solutions
P.O. Box 2823
Fargo, ND 58108
855-378-0197
855-778-9837 Fax toll free
BenefitHelp Solutions
PO Box 40548
Portland, OR 97240
503-765-3581
800-556-3137 Toll free
503-765-3453 Fax
Submit a question to Customer Service
Submit a question to PEBB Customer Service
Submit a question to OEBB Customer Service
BenefitHelp Solutions
601 SW 2nd Avenue
Portland, OR 97204
503-412-4210
888-387-5440 Toll-free
BenefitHelp Solutions observes the following holidays. Business offices will be closed. Note: COBRA and Retiree Administration customer service lines are open on Presidents Day, Juneteenth, Indigenous Peoples Day, and Veterans Day.
| New Years Day: | Thursday, January 1st |
| Martin Luther King, Jr. Day: | Monday, January 19th |
| Presidents Day: | Monday, February 16th |
| Memorial Day: | Monday, May 25th |
| Juneteenth: | Friday, June 19th |
| Independence Day (Observed): | Friday, July 3rd |
| Labor Day: | Monday, September 17th |
| Indigenous Peoples Day: | Monday, October 12th |
| Veteran's Day: | Wednesday, November 11th |
| Thanksgiving: | Thursday, November 26th |
| Christmas Eve: | Thursday, December 24th |
| Christmas: | Friday, December 25th |