Contact us

We are available to help you Monday - Friday, 7:30 a.m. - 5:30 p.m. PST, excluding holidays.
You can also visit our Frequently Asked Questions (FAQs).

Reimbursement accounts

Flexible Spending Accounts (FSA)
Health Reimbursement Arrangements (HRA)
Dependent Care Accounts (DCA)
Commuter Expense Reimbursement Accounts (CERA)

BenefitHelp Solutions
P.O. Box 2823
Fargo, ND 58108
855-778-9837 Fax toll free

COBRA & Retiree Administration

BenefitHelp Solutions
PO Box 40548
Portland, OR 97240

800-556-3137 Toll free
503-765-3453 Fax

Submit a question to Customer Service
Submit a question to PEBB Customer Service
Submit a question to OEBB Customer Service

Public Employee Retirement System (PERS)

PERS Health Insurance Program
PO Box 40187
Portland, OR 97240-0187

800-768-7377 Toll free

Submit a question to PERS Customer Service

Visit the PERS Health Insurance website for helpful information at

Sales & Account Services

BenefitHelp Solutions
601 SW 2nd Avenue
Portland, OR 97204
888-387-5440 Toll-free

Submit a question or RFP to Sales and Account Services

2024 BenefitHelp Solutions Holidays

BenefitHelp Solutions observes the following holidays. Business offices will be closed. Note: COBRA & Retiree Administration customer service lines are open on Presidents Day, Juneteenth, Columbus Day, and Veterans Day.

New Years Day Observed: January 1st
Martin Luther King Jr Day: January 15th
Presidents Day: February 19th
Memorial Day: May 27th
Juneteenth: June 19th
Independence Day: July 4th
Labor Day: September 2nd
Columbus Day: October 14th
Veteran's Day: November 11th 
Thanksgiving: November 28th-29th
Christmas Eve:  December 24th
Christmas Day: December 25th